Servicer Performance and Incentives

Positive and successful homeownership experiences are the direct result of your expertise and dedication. We'll help you sustain and strengthen your business so that you can continue helping homeowners build wealth and maintain their hard-earned equity.

Promote responsible servicing practices. Build a stronger community by encouraging homebuyer education and counseling, and by considering foreclosure only when all other alternatives have been exhausted.
Fight fraud. Learn how to spot red flags and mitigate fraud losses.
Focus on quality control. Learn how to develop and maintain a comprehensive Quality Control program.
Help borrowers avoid foreclosure. We rely on you to deploy the servicing solutions that preserve dreams for homeowners and help delinquent borrowers avoid foreclosure and its impact on their credit ratings.

By working together to promote excellence in servicing and community stewardship, we can reach our mutual goal of ensuring that borrowers become successful long-term homeowners. Because we believe excellent results deserve premium rewards, we created an incentive program to recognize the results that our Servicers achieve through their persistence, hard work and commitment to be the best.