As a Freddie Mac Servicer, you have access to this full suite of robust default management applications that will help you work as effectively and efficiently as possible with defaulted borrowers.
Default Reporting ManagerSM – Access electronic default reporting and foreclosure sale reports to help identify and correct reporting errors. Effectively monitor, validate, and update your delinquency and foreclosure sale reporting processes.
Expense ManagerSM – Leverage daily electronic status reports to research your default management expense reimbursement requests.
Incentive ManagerSM – Track your workout and foreclosure timeline incentive payments as they are earned or accrue over a calendar year.
Timeline ManagerSM – Identify mortgages that require immediate action. Generate aging reports that contain loan-level detail on mortgages that are approaching or past our timeline standards for each stage of the delinquency management process.
EarlyIndicator® – Focus on mortgages that pose the greatest risk of default by using the industry's premier default scoring tool to prioritize your monthly call campaigns and loss mitigation activity.
Workout Manager® – Identify potential problems sooner and take quick corrective action to increase the probability of a successful and prompt workout.
Workout Prospector® – Select the most viable foreclosure alternative for your borrowers' unique circumstances by analyzing and structuring alternatives such as loan modifications, short sales or deeds-in-lieu of foreclosure.
REO Manager ® – Review the status of properties in your REO portfolio, and easily connect to important daily data on mortgage insurance claims and expense reimbursement claims.
Online Form 104SF, Statement of Loan, Workout, and REO Expenses and Income, lets you easily file and obtain reimbursement for expenses related to default management. Learn how to use the online Form 104SF by reviewing the recorded web session Using Form 104SF.
Help Borrowers in Default
As the market and servicing landscape continue to change, you play an increasingly critical role helping borrowers succeed as long-term homeowners.
Resources for avoiding foreclosure. We rely on you to deploy the servicing solutions that preserve dreams for homeowners and help delinquent borrowers avoid foreclosure and its impact on their credit ratings.
Disaster relief. When a major disaster strikes, Freddie Mac is prepared to respond quickly with effective relief measures and guidance to help borrowers and lenders through the aftermath.
Relief for servicemembers on active federal or state duty. You have several ways to offer relief for servicemembers on active federal or state duty through the Servicemembers Civil Relief Act (SCRA) and Freddie Mac's own policies.
