Online Submission of Servicing Expense
Reimbursement Claims
Online Form 104SF
With our online servicing expense reimbursement request process, you have the ease of using an electronic Form 104SF, Statement of Loan, Workout, and REO Expenses and Income, to file and obtain reimbursement for expenses related to default management.
Key Features
- The Online Form 104SF is available on our network
- The Online Form 104SF has built-in edits, calculations and reminders to reduce errors
- You can generate reports to help you track your default management expenses
Servicer Benefits
When you utilize our Online Form 104SF, you'll
- Eliminate mailing costs and reduce mailing delays
- Reduce time and cost associated with copying payment histories, invoices and other documentation
- Find that built-in reminders, edits and automatic calculations reduce errors, thereby freeing up personnel and cutting paperwork
- Recover out-of-pocket expenses more quickly than if you used a paper process
- Not submit supporting documentation for your expense reimbursement request unless we request it
Manage Your Expenses With Online Reports
To help you manage your expense reimbursement activities, the online 104SF gives you the ability to generate the following reports:
- Productivity Report – displays information about online reimbursement requests that you have already submitted
- Over Approved Limit Report – information about online reimbursement requests with amounts that exceed our approved expense limits
- Claims in Process Report – identifies all expense reimbursement requests that you have entered and saved in an online 104SF, but have not yet submitted to us
- Daily Log Report – displays expense reimbursement requests submitted on the date you select
When NOT to Use Online Form 104SF
If you use the online 104SF, you must continue to use the paper Form 104SF for the following types of expense reimbursement activities
- Credit transactions (where income reported exceeds expenses requested)
- Resubmissions to resolve discrepancies for expense reimbursement requests previously submitted
Form 104DC, Designated Counsel/Trustee, should be used to request reimbursement for designated counsel/trustee fees.
For More Information
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