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Alphabetical List of Resources

Resource List workshop Workshop     webevent Web Event
Additional Supplement (OCS) Timeline [PDF 269K]
Address Guidelines for MAF [PDF 283K]
Affordable Income & Property Eligibility
Affordable Servicing Best Practices for Housing Counselors [PDF 79K]
Alternatives To Foreclosure Overview - Recorded - 85 min
Alternatives to Foreclosure Overview web event - 2 hr
Alternatives to Foreclosure for Housing Counselors web event - 90 min
Alternatives to Foreclosure for Housing Counselors - 45 min
Alternatives to Foreclosure workshop - 1 day
Anti-predatory Lending Requirements [PDF 43K]
Appraisal Review Reminders [PDF 70K]     Updated
Area Median Income - 10 min
Automated Archive Process [PDF 282K]
Balloon/Reset Best Practices [PDF 73K]
Balloon/Reset Mortgages FAQs [PDF 54K]
Best Efforts Servicing Released Contracting - 56 min
Best Efforts Servicing Retained Contracting - 44 min
Best Efforts Servicing Retained/Released Contracts - 65 min
Borrowers with Limited or No Credit - 30 min
Business Cash Flow Analysis Worksheet [PDF 19K]
Cash Flow Analysis Worksheet [PDF 28K]
Cash-out Refinance Mortgages Description and Fact Sheets
Certification Prior to Allocation - 13 min
Certifying Mortgages for Freddie Mac [PDF 1.7M]
Collateral Assessment Review Web Conference web event - 90 min
Community Outreach Training and Education Resources [PDF 23K]     Updated
Condo Project Eligibility and Seller Warranties web event - 90 min
Condominium Unit Mortgages - Project Analysis [PDF 180K]
Construction Conversion Mortgages Description and Fact Sheet
Create Your Own Reports in Investor Accounting ManagerSM [PDF 32K]
Custodial Accounting Best Practices [PDF 112K]
Custodial Accts: Cumulative Variances - 13 min
Custodial Accts: Identify Cash Receipts Variances - 40 min
Custodial Accts: Calculate Cash Receipts Variances - 19 min
Custodial Accts: Cash Disbursement Variances - 23 min
Custodial Accts: Establishing Custodial Accounts - 16 min
Custodial Accts: Investor Accounting Overview - 20 min
Custodial Accts: P&I Reconciliation/Form 59 - 32 min
Custodial Accts: Reconcile Escrow Custodial Accts - 16 min
Data Error Correction and LP Validation File Instructions [PDF 597K]
Data Error and LP Validation Report Troubleshooting Error Codes [PDF 67K]     Updated
Default Management Bulletin Guide Updates web event - 90 min     Updated
Default Management Training and Education Resources [PDF 330K]
Disaster Relief Guidelines
Discover Gold Through Quality (Quality Control and Fraud Prevention Best Practices)
Document Custody Procedure Handbook
Document Custody - 47 min
Documenting Income and Employment web event - 90 min
Documenting Lawful Residency Status for Non-U.S. Citizens
Documents Freddie Mac Requires for Certification of NY CEMA Deliveries [PDF 65K]     Updated
Early Indicator® User Guide and Training Materials
Early Indicator [PDF 179K]
Earn Rewards for Expert Servicing Brochure [PDF 270K]
Electronic Default Reporting (EDR) Quick Reference Guide [PDF 1.1M]
Electronic Default Reporting (EDR) Recording - 56 min
Electronic Default Reporting (EDR) web event - 2 hr
Ensure Correct Non-LP CS/LTV Delivery Fees [PDF 69K]
Escrow Custodial Account Reconciliation Worksheet Form 59E with line by line instructions [PDF 163K]
Exhibit 19: Postsettlement Delivery Fees [PDF 340K]
Expense ManagerSM [PDF 81K]
Expense Reimbursement Desk Reference [PDF 3.1M]
Expense Reimbursement [PDF 214K]
Expert Servicing, Your Vital Role Brochure [PDF 270K]
Export Reports and Create Customized Reports - 21 min
FHA TOTAL Mortgage Scorecard and VA Documentation Matrix [PDF 60K]
FHA TOTAL Mortgage Scorecard and VA Processing Worksheets [PDF 67K]
Factors Used in Loan Prospector®
Form 1034E, Custodial Certification Schedule - 30 min
Form 1134 [DOC 298K]
Form 11: Mortgage Submission Schedule [PDF 344K]
Form 13SF: Mortgage Submission Voucher [PDF 326K]
Freddie Mac Condominium Unit Mortgages [PDF 135K]     Updated
Freddie Mac Delivery Codes [PDF 91K]     Updated
Freddie Mac Rental Income Matrix [PDF 53K]     Updated
Freddie Mac Settlement Date Calendar - MIDANET® (2008 Quarter 4: October - December) [PDF 152K]
Freddie Mac Settlement Date Calendar - MIDANET (2009 Quarter 1: January - March) [PDF 80K]
Freddie Mac Settlement Date Calendar - MIDANET (2009 Quarter 2: April - June) [PDF 84K]
Freddie Mac Settlement Date Calendar - Selling System (2008 Quarter 4: October - December) [PDF 155K]
Freddie Mac Settlement Date Calendar - Selling System (2009 Quarter 1: January - March) [PDF 83K]
Freddie Mac Settlement Date Calendar - Selling System (2009 Quarter 2: April - June) [PDF 85K]
Freddie Mac User's Guide for Cash Remittances [PDF 37K]
Freddie Mac's Single-Family Seller/Servicer Guide
Getting Started with Investor Accounting [PDF 181K]
Getting Started with Loan Prospector - Part 1 web event - 75 min
Getting Started with Loan Prospector - Part 2 web event - 45 min
Getting Started with Loan Prospector® Outreach web event - 90 min
Gold Connection® for Servicing
Guarantor & Multilender Fixed Rate Contracting - 55 min
Guarantor WAC ARM Contracting - 50 min
Helping Borrowers Avoid Foreclosure
Home Possible® Mortgages Resource Center
Home Possible Mortgages web event - 90 min
Home Possible Online Marketing Kit
Home Possible: At A Glance [For Settlements On and After March 1, 2009] [PDF 93K]     New
Home Possible: At A Glance [PDF 65K]
Home Possible: Delivery and Servicing Requirements [For Settlements On and After March 1, 2009] [PDF 70K]     New
Home Possible: Delivery and Servicing Requirements [PDF 48K]
Home Possible: What's New! - 10 min     Updated
How to Access Freddie Mac's Exclusionary List in Loan Prospector [PDF 459K]
How to Access Freddie Mac's Exclusionary List in MIDANET [PDF 123K]
How to Calculate Postsettlement Delivery Fees [PDF 736K]     Updated
How to Enter Form 11/13 Data In The Selling System     Updated
How to Read a Credit Report
How to Upgrade MIDANET Software [PDF 88K]
Incentive ManagerSM for Default Compensation & Fees - 30 min
Initial InterestSM Adjustable-Rate Mortgages Description and Fact Sheet
Initial Interest Fixed-Rate Mortgages Description and Fact Sheet
Intro to Investor Accounting Responsibilities web event - 90 min
Intro to Investor Accounting Responsibilities - 40 min
Introduction to the Selling System - 17 min
Investor Accounting Manager - Up and Running in 5 Minutes [PDF 118K]
Investor Accounting Manager User Guide [PDF 6.8M]
Investor Accounting Manager
Investor Accounting Reports - 38 min
Investor Accounting: Loan-Level Transactions - 45 min
Investor Accounting: Resolving Loan-Level Edits web event - 2 hr
Investor Accounting: Resolving Loan-Level Edits - 59 min
Investor Reporting & Remitting Training and Education Resources [PDF 323K]
Investor Reporting - Advanced workshop - 1 day
Investor Reporting - Beginner workshop - 1 day
Investor Reporting Best Practices [PDF 33K]
Investor Reporting Case Studies [PDF 341K]
Investor Reporting EDI Implementation Guide [PDF 674K]
Investor Reporting Quick Reference [PDF 916K]
Investor Reporting to Freddie Mac User Guide [PDF 8.5M]
Loan Entry: Cash - 73 min
Loan Entry: Guarantor - 33 min
Loan Prospector - How it Works - 40 min
Loan Prospector - How to Assign a Loan [PDF 937K]
Loan Prospector - How to Change the Password [PDF 937K]
Loan Prospector - How to Enter Optional Breakdown Data [PDF 937K]
Loan Prospector - How to Enter a Loan for Mortgages for Newly Constructed Homes
Loan Prospector - How to Login [PDF 937K]
Loan Prospector - How to Order Automated Underwriting and Merged Credit With or Without Reference Numbers [PDF 498K]
Loan Prospector - How to Order Automated Underwriting and Reorder Credit [PDF 937K]
Loan Prospector - How to Order Automated Underwriting with Reference Numbers [PDF 498K]
Loan Prospector - How to Order Merged Credit With or Without Reference Numbers [PDF 498K]
Loan Prospector - How to Release a Loan [PDF 937K]
Loan Prospector Access Methods at a Glance [PDF]
Loan Prospector Documentation Matrix [PDF 160K]     Updated
Loan Prospector Documentation Requirements web event - 2 hr
Loan Prospector Feedback Message Summary of Changes [PDF 21K]
Loan Prospector Feedback Messages (Cause & Resolution) [PDF 129K]     Updated
Loan Prospector Feedback Messages [PDF 302K]     Updated
Loan Prospector Functionality Guide [PDF 937K]
Loan Prospector Outreach User Guide [PDF 1.3M]
Loan Prospector's Merged Credit Options: Frequently Asked Questions
MIDANET - Fixed Rate Delivery & Certification - 1 hr
MIDANET - Getting Started - 35 min
MIDANET - Tools & Reports - 32 min
MIDANET Cash User Guide [PDF 2.0M]
MIDANET Menu Structure [PDF 81K]
MIDANET Post Purchase Data Correction Utility Instructions [PDF 863K]
MIDANET Post Purchase Data Correction Utility
MIDANET Resources Quick Reference [PDF 175K]
MIDANET SWAP Programs User Guide [PDF 2.6M]
MIDANET Training and Education Resources [PDF 51K]
MIDANET for the PC Software Installation Instructions [PDF 265K]
MIDANET for the PC: Mortgage Insurance Cancellation Supplement Guide [PDF 41K]
MIDANET for the PC: Reporting Tips for Investor Accounting [PDF 40K]
Managing Foreclosures Overview web event - 2 hrs     New
Managing Foreclosures and Adverse Matters workshop - 1 day
Mandatory Servicing Released Contracting - 49 min
Mandatory Servicing Retained Contracting - 53 min
Mandatory Servicing Retained WAC ARM Contracting - 67 min
Manufactured Home Underwriting Reminders [PDF 95K]     Updated
Manufactured Homes Description and Fact Sheet
Manufactured Homes Fact Sheet [PDF 82K]
Maximum LTV, TLTV and HTLTV Ratios for Conforming and Super Conforming Mortgages, and Minimum Indicator Score Requirements for Manually Underwritten Mortgages [PDF 266K]     Updated
More Balloon/Resets Resources restricted access
You will need your Mortgage Servicing Products ID and password to access these materials.
More Foreclosure and Bankruptcy Resources restricted access
You will need your Mortgage Servicing Products ID and password to access these materials.
More Loss Mitigation Resources for Servicers restricted access
You will need your Mortgage Servicing Products ID and password to access these materials.
More MIDANET Resources restricted access
You will need your Mortgage Servicing Products ID and password to access these materials.
More on MIDANET [PDF 425K]
Mortgage Document Manager
Mortgage Evaluation Flags [PDF 60K]     Updated
Mortgage Insurance Coverage Options Matrix [PDF 110K]     Updated
Mortgage Insurance Financing Matrix [PDF 204K]     Updated
Mortgage Products Training and Education Resources [PDF 89K]     Updated
Mortgages for Newly Constructed Homes Description and Fact Sheet
Mortgages for Newly Constructed Homes web event - 90 min
Mortgages for Newly Constructed Homes [PDF 167K]     Updated
National Industry Standards for Homeownership Education and Counseling
Net Price - 22 min
Newly Built Home Mortgages Description and Fact Sheet
No Cash-out Refinance Mortgages Description and Fact Sheets
Online Reimbursement System Users' Guide [PDF]
Online Submission of Servicing Expense Reimbursement Claims (Form 104SF) [PDF 161K]
Onsite Reviews - Aim for Success - 33 min
Operating Principles - 22 min
Ordering Merged Credit (LoanProspector.com System-to-System Access Method) [PDF 339K]
Overview of Recent Announcements and Guide Changes web event - 90 min
Overview of Recent Announcements and Guide Changes web event - 90 min
P&I Custodial Account Variances web event - 2 hrs
Pair Off Mandatory Cash Contracts - 20 min
Post Fund Data Correction Form [XLS 21K]
Postsettlement Training and Education Resources [PDF 40K]
Practices for Avoiding Predatory Lending [PDF 35K]
Preventing ARM Reporting Discrepancies Best Practices [PDF 111K]
Pricing: Cash - 28 min
Principal and Interest Custodial Account Reconciliation Worksheet-Monthly Account Statement Form 59 with line by line instructions [PDF 278K]
Processing FHA TOTAL and VA Mortgages [PDF 905K]
Processing Reminders for Loan Prospector Mortgages Impacted by Recent Guide Changes [PDF 49K]     New
Promoting Responsible Servicing Practices [PDF 72K]
REO Manager®
Refinance Programs [PDF 109K]     Updated
Reimbursement for Borrower Outreach Methods [PDF 156K]
Remitting Best Practices [PDF 35K]
Renovation Mortgages Description and Fact Sheet
Reporting and Remitting Tips for Investor Accounting [PDF 45K]
Resolving Loan-Level Edits Quick Reference Guide [PDF 553K]
Reviewing Appraisal & Inspection Reports Workshop workshop - 1/2 day
Revised Property and Flood Insurance Deductibles for Mortgages Sold to and Serviced for Freddie Mac
Schedule Analysis Worksheet [PDF 21K]
Selection and Use of Credit Scores [PDF 40K]     Updated
Seller-Owned Converted Mortgages Description and Fact Sheet
Seller-Owned Modified Mortgages Description and Fact Sheet
Seller/Servicer Remittance Analysis - 28 min
Selling Mortgages to Freddie Mac - Guarantor and MultiLender User Guide [PDF 10M]
Selling Mortgages to Freddie Mac for Cash User Guide [PDF 9.8M]
Selling System Availability Matrix
Selling System Cash User Roles [PDF 145K]
Selling System Guarantor and MultiLender User Roles [PDF 145K]
Selling System Security Wire Instructions [PDF 380K]
Selling System Training and Education Resources [PDF 59K]
Servicer Incentive Program [PDF 114K]
Servicer Performance Profile: Default Management Recorded - 80 min
Servicer Performance Profile: Investor Reporting web event - 90 min
Servicer Performance Profile: Investor Reporting - 33 min
Servicer Performance Profiles Fact Sheet [PDF 93K]
Servicer Performance Profiles Reference Manual [PDF 2.4M]
Servicer Performance Profile
Servicing Applications Sign Up Form
Servicing Balloon/Reset Mortgages for the Beginner - 85 min
Servicing Balloon/Reset Mortgages web event - 90 min
Servicing Maturing Balloon/Reset Mortgages Quick Reference [PDF 65K]
Servicing Released: Net Funding - 32 min
Servicing Released: Transfers - 34 min
Servicing Technology Tools
Setting Up Wire Instructions: Guarantor - 13 min
Settlement: Cash - 41 min
Settlement: Guarantor - 40 min
Short Payoff & Make-whole Preforeclosure Overview - 70 min     New
Short Sales for the Real Estate Professional - 39 min
Solving Default Challenges: Collections - 18 min
Solving Default Challenges: EDR - 24 min
Solving Default Challenges: Foreclosure Timeline - 60 min
Solving Default Challenges: Servicer Profile - 55 min
Special Options for Service Members
Streamlined Modification Program and Tool web event - 2 hrs     New
Streamlined Refinance Mortgages Description and Fact Sheet
Super Conforming Processing Reminders for Loan Prospector Mortgages [PDF 41K]     New
TBD Master Commitments - 8 min
Temporary Subsidy Buydown Mortgages Description and Fact Sheet
The Selling System Resource Center- Sell More Loans More Quickly and More Easily
Timeline Manager [PDF 166K]
Tools and Incentives for Small- to Mid-Sized Servicers [PDF 93K]
Understanding Custodial Accounts Case Study [PDF 3.6M]
Understanding Custodial Accounts User Guide [PDF 3.1M]
Understanding Custodial Accounts workshop - 2 days
Understanding Your Seller Statement - 48 min
Underwriting Training and Education Resources [PDF 155K]     Updated
Underwriting with Loan Prospector workshop - 1 day
Using Form 104SF Recorded - 95 min
Using Loan Prospector Merged Credit Options (Loan Prospector Browser Access Method) [PDF 498K]
Using Remedy Manager - 15 min
Using Workout Prospector® Recorded - 76 min
Verified Loan Origination System (LOS) Vendors
WAC ARM Pools - Pooling Requirements [PDF 28K]
Why use Default Reporting ManagerSM? - 45 min
Working with Foreclosure Attorneys to Help Borrowers Avoid Foreclosure - Best Practices [PDF 122K]
Workout Incentive Program [PDF 97K]
Workout Manager® [PDF 157K]
Workout Prospector [PDF 82K]
2008 Due Date Calendar for Monthly Reporting and Remitting [PDF 97K]
2009 Due Date Calendar for Monthly Reporting and Remitting [PDF 143K]     New


© 2008 Freddie Mac